Veziro

Terms of Service

Last updated: 2026-05-06

These Terms of Service (the "Terms") govern your access to and use of the Veziro Software-as-a-Service application available at app.veziro.com (the "Service"), operated by Veziro SASU, a French société par actions simplifiée unipersonnelle registered under SIRET 900 603 952 00020, with its registered office at 15 Chemin du Tanit, Résidence Mas de Tanit, Bâtiment TYR 402, 06160 Antibes, France ("we," "us," "Veziro").

By creating an account or using the Service, you accept and agree to be bound by these Terms. If you do not agree, you must not use the Service.

1. Service Description

Veziro is a SaaS platform that helps real-estate agencies generate marketing content from their CRM data. Features include, but are not limited to:

  • Synchronization of property data from Apimo CRM.
  • AI-powered description rewriting.
  • Generation of PDF flyers, marketing videos, social media posts, and virtually staged images.
  • Connection of social media accounts and scheduled / automated publishing of content the user has created using the Service ("Social Publishing").

Some features are subject to credit consumption, subscription, or additional review (see Section 4 — Plans, Credits, and Billing).

2. Account Registration

2.1 Eligibility

You must be a legal person or a natural person aged 18 or older with full legal capacity to enter into binding contracts.

2.2 Invitation-only sign-up

Sign-up to the Service is invitation-only. An administrator of an existing customer organization, or a member of the Veziro team, must invite you for you to register.

2.3 Account security

You are responsible for keeping your login credentials confidential and for all activity occurring under your account. Notify us immediately at support@veziro.com of any suspected compromise.

2.4 Accuracy

You agree to provide accurate, current, and complete information at registration and to keep it up to date.

3. Acceptable Use

You agree NOT to:

  • Use the Service to publish content that is illegal, infringing, defamatory, hateful, deceptive, fraudulent, or that violates the rights of any third party.
  • Use the Service to impersonate any person or organization or misrepresent your affiliation.
  • Use the Service in violation of any applicable law, including French real-estate law, advertising law, and consumer-protection law.
  • Circumvent rate limits, security measures, kill switches, or authentication.
  • Reverse engineer, decompile, scrape, or otherwise attempt to extract the source code or non-public APIs of the Service.
  • Use the Service to send spam, malware, or denial-of-service traffic.
  • Use the Service in a way that violates the Acceptable Use Policy or Developer Terms of any third-party platform connected via Social Publishing (Meta, LinkedIn, Google, TikTok, X, Pinterest).
  • Resell or sublicense the Service without written authorization.

We reserve the right to suspend or terminate any account that violates this Section 3, with or without prior notice. Section 9 (Termination) governs.

4. Plans, Credits, and Billing

4.1 Plans

The Service is offered through subscription plans (Starter, Pro, Growth, or otherwise as published on the Service). Each plan includes monthly credit allocations across four pools: AI, Video, Staging, PDF.

4.2 Trials

A 7-day free trial may be offered at sign-up on selected plans. Credit card information is required to start the trial. The subscription automatically converts to paid at the end of the trial unless canceled before the end date.

4.3 Payment processing

Payment is processed by Polar.sh, acting as our merchant of record. Polar handles invoicing, VAT collection where applicable, and chargeback management. By subscribing, you also accept Polar.sh's own terms.

4.4 Credit packs and bundles

Additional credits may be purchased as one-time packs or bundles. Credits purchased outside of a subscription expire 12 months after purchase.

4.5 Refunds

Subscriptions are not pro-rata refundable. Cancellations take effect at the end of the current billing period. Statutory consumer-protection rights under French law are not affected.

4.6 Failed payments

If a payment fails, the subscription enters past_due status. The Service may suspend access to certain features until payment succeeds. After 30 days past_due, the subscription may be canceled.

4.7 Price changes

We may change prices with at least 30 days' notice. Changes apply at the next renewal cycle.

5. Social Publishing

5.1 Connection of social media accounts

You may connect your social media accounts (Facebook Pages, Instagram Business, Threads, LinkedIn, Google Business Profile, X, Pinterest, TikTok, YouTube) via OAuth. By connecting an account you authorize Veziro to act on your behalf within the scopes you grant during the OAuth consent.

5.2 You remain responsible for content

Content published to a connected platform is published under your identity on that platform. You remain solely responsible for that content, including its compliance with the platform's Terms of Service, Acceptable Use Policy, and Community Standards, and with applicable law (advertising, real-estate disclosure, consumer protection, etc.).

5.3 Auto-pilot mode

The Service offers an auto-pilot mode that may automatically generate and publish posts on a schedule you configure. By enabling auto-pilot, you accept that posts will be published without per-post review, within the policy you set. Auto-publish requires explicit opt-in within the application.

5.4 Platform changes

Connected platforms may change their APIs, content rules, or availability without notice. We will use reasonable efforts to maintain integrations but do not guarantee continued availability of any specific platform.

5.5 Platform-side rejection

A connected platform may reject, remove, or moderate any post you publish through the Service. Veziro is not responsible for such actions.

6. Intellectual Property

6.1 Veziro IP

The Service and all related intellectual property — including source code, design, trademarks, logos, and documentation — are and remain the exclusive property of Veziro SASU.

6.2 Your content

You retain all intellectual property rights in the content you provide to the Service or generate through the Service. By using the Service, you grant Veziro a non-exclusive, worldwide, royalty-free license to host, store, reproduce, transmit, transform, and display such content solely as required to provide the Service to you (including delivering it to connected social platforms when you so direct).

6.3 AI-generated content

Content generated by AI features of the Service (e.g., rewritten descriptions, generated videos, staged images) is provided on an as-is basis. Veziro makes no representation that AI-generated content is free of third-party rights or factually accurate. You are responsible for reviewing AI output before relying on it commercially.

6.4 Feedback

If you submit feedback, ideas, or suggestions to Veziro, you grant us a perpetual, irrevocable, royalty-free license to use them without attribution or compensation.

7. Third-party Services

The Service depends on third-party providers including Apimo, OpenRouter.ai, Replicate.com, ElevenLabs, MarkupGo, Supabase, Polar.sh, and the social platforms you connect. Use of those services is subject to their respective terms, and Veziro is not responsible for their availability, performance, or actions.

8. Warranties and Liability

8.1 As-is

The Service is provided on an "as-is" and "as-available" basis, to the maximum extent permitted by law. We do not warrant that the Service will be uninterrupted, error-free, or fit for any particular purpose.

8.2 Limitation

To the maximum extent permitted by law, Veziro's aggregate liability arising out of or relating to these Terms or the Service is limited to the total amount paid by you to Veziro in the twelve (12) months preceding the event giving rise to the claim.

8.3 Excluded damages

Veziro is not liable for indirect, incidental, consequential, special, or punitive damages, or for loss of revenue, profit, business, data, or goodwill, even if advised of their possibility.

8.4 Statutory rights preserved

Nothing in this Section 8 limits any liability that cannot be limited under French law (e.g., for gross negligence, willful misconduct, or death or personal injury caused by negligence).

9. Termination

9.1 By you

You may terminate your account at any time from the billing settings or by emailing support@veziro.com. Termination takes effect at the end of the current billing period.

9.2 By us

We may suspend or terminate your account immediately, with or without notice, if you breach these Terms, if your account is past due more than 30 days, or if applicable law requires us to do so.

9.3 Effect of termination

Upon termination, your right to access the Service ceases. We will retain your data only as required by law or as described in our Privacy Policy. You may export your data within 30 days of termination by emailing support@veziro.com.

10. Personal Data

Personal data is processed in accordance with our Privacy Policy, which forms part of these Terms.

11. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated in-app or by email at least 30 days before they take effect. Continued use of the Service after the effective date of the updated Terms constitutes acceptance.

12. Force Majeure

Neither party is liable for delays or failures in performance caused by circumstances reasonably beyond its control, including natural disasters, war, governmental action, infrastructure outages of sub-processors, or significant Internet disruptions.

13. Governing Law and Jurisdiction

These Terms are governed by French law. Any dispute arising out of or in connection with these Terms or the Service is subject to the exclusive jurisdiction of the competent courts within the Court of Appeal of Aix-en-Provence, France, subject to mandatory consumer protections that may apply.

For business clients only and where permitted by law, the parties agree to seek amicable resolution before initiating any judicial proceeding.

14. Contact

  • Email: support@veziro.com
  • Postal mail: Veziro SASU — 15 Chemin du Tanit, Résidence Mas de Tanit, Bâtiment TYR 402, 06160 Antibes, France
Disclaimer. This document is a starter template. It does not constitute legal advice. Veziro SASU must ensure these terms reflect actual operations and comply with current French and European law before relying on them. We strongly recommend a review by a French avocat specialized in commercial / SaaS contracts before publication.